Green Valley Wildlife and Pest Solutions
Effective Date: October 28, 2026
Last Updated: October 28, 2026
Green Valley Wildlife and Pest Solutions ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, request an estimate, schedule a service, communicate with us, or use our wildlife removal, pest control, exclusion, insulation, holiday lighting, or other services.
This policy also explains how we use SMS/text messaging to communicate with customers and how you can manage your communication preferences.
By using our website or providing your information to us, you acknowledge this Privacy Policy.
If you have questions about this Privacy Policy or how we handle your personal information, you may contact us using the information below.
Business Name: Green Valley Wildlife and Pest Solutions
Business Address: 7089 Green Valley Rd Mt. Vernon, OH 43050
Phone Number: (614) 219-3481
Email Address: info@greenvalleywildlifesolutions.com
Website: https://greenvalleywildlifesolutions.com/contact-us
We may collect personal information that you voluntarily provide when contacting us, requesting services, submitting a form on our website, or communicating with our team.
The information we collect may include:
Contact Information: Your name, phone number, email address, and mailing or service address.
Service Information: Details about your property, wildlife or pest concerns, requested services, inspection findings, service history, estimates, invoices, and appointment records.
Communication Information: Records of communications with our business, including phone calls, emails, text messages, and customer service inquiries.
Payment Information: Billing details and transaction records necessary to process payments. Payment card information may be collected and processed by third-party payment processors.
Website Information: Certain technical information, such as your IP address, browser type, device information, pages visited, and website usage data, may be collected through cookies or similar technologies if these tools are used on our website.
We collect only the information reasonably necessary for our business purposes and applicable legal obligations.
Green Valley Wildlife and Pest Solutions may use your personal information to:
Respond to questions and service inquiries.
Schedule inspections, appointments, and service visits.
Prepare estimates, proposals, invoices, and service agreements.
Send appointment confirmations, reminders, cancellations, and scheduling updates.
Provide updates about ongoing or completed work.
Send invoices, payment reminders, receipts, and other billing communications.
Provide customer support and respond to complaints or requests.
Maintain customer accounts and service histories.
Send promotional offers, seasonal service announcements, and marketing messages when permitted by law and consistent with your communication preferences.
Improve our website, customer experience, and business operations.
Protect our business, prevent fraud, and comply with applicable laws and regulations.
We do not use your personal information for purposes incompatible with this Privacy Policy without an appropriate legal basis or, when required, your consent.
If you provide your mobile phone number and consent to receive text messages where required, Green Valley Wildlife and Pest Solutions may send you text messages related to our services.
Depending on your selections and the permissions you provide, these messages may include:
Appointment confirmations and reminders.
Inspection and service scheduling updates.
Technician arrival notifications.
Updates about ongoing or completed work.
Estimate, invoice, and payment notifications.
Customer service responses.
Follow-up messages regarding your service experience.
Promotional offers, seasonal reminders, and marketing announcements, if you separately consent to receive marketing messages where required.
Message frequency varies depending on your appointments, service activity, communications with our team, and the messaging programs you choose to join.
You may receive multiple messages when necessary to coordinate services or respond to your inquiries. Promotional message frequency, if applicable, will depend on the marketing program.
Message and data rates may apply to text messages sent to and received from Green Valley Wildlife and Pest Solutions, depending on your mobile carrier and wireless plan.
You are responsible for any charges imposed by your mobile carrier.
You may opt out of receiving SMS/text messages from us at any time by replying:
STOP
After you send STOP, you should receive a confirmation that your request has been processed. We will stop sending the applicable text messages, except for communications permitted by law or technically necessary to confirm your opt-out.
If we operate separate messaging programs, you may need to opt out of each program individually.
Opting out of promotional text messages will not necessarily prevent us from contacting you through other channels or sending service-related communications that you have separately requested or that are otherwise permitted by law.
You may also contact us directly to request assistance with your messaging preferences.
If you need assistance with our text messaging program, reply:
HELP
You may also contact Green Valley Wildlife and Pest Solutions using the phone number or email address listed in the Business Contact Information section of this policy.
When you enroll in an SMS messaging program, you authorize Green Valley Wildlife and Pest Solutions to send the types of text messages described in the applicable consent disclosure.
Marketing text messages will be sent only when appropriate consent has been obtained as required by applicable law.
Consent to receive promotional text messages is not a condition of purchasing any goods or services.
You may withdraw your consent at any time by replying STOP to the applicable messages.
We respect the privacy of your mobile information.
Mobile phone numbers and SMS/text messaging consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
We may share information with service providers that help us deliver our own messaging services, such as SMS platform providers and telecommunications providers, solely as necessary to operate our messaging programs and subject to appropriate restrictions.
These providers are not authorized to use your SMS consent information for their own independent marketing purposes.
We do not sell your personal information in exchange for money.
We may disclose personal information in the following circumstances:
Service Providers: We may share relevant information with trusted companies that provide services on our behalf, such as website hosting, customer relationship management, appointment scheduling, payment processing, invoicing, email communications, and SMS messaging.
Service Partners and Contractors: When necessary to provide a requested service, we may share relevant information with authorized technicians, subcontractors, or service partners involved in completing the work.
Legal Requirements: We may disclose information when required by law, legal process, court order, or a valid governmental request.
Protection of Rights: We may disclose information when reasonably necessary to protect the rights, safety, property, or security of our customers, employees, business, or others.
Business Transfers: If our business is involved in a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction, subject to applicable privacy requirements.
We limit information sharing to what is reasonably necessary for the applicable purpose.
We do not authorize third parties to use customer information entrusted to them by us for purposes that are inconsistent with our agreements or applicable law.
Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand visitor activity, and enhance the user experience.
These technologies may collect information such as browser type, device information, pages visited, and interactions with our website.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If we use analytics, advertising, or other tracking services that require additional disclosures or consent, we will provide those disclosures or obtain consent as required by applicable law.
We take reasonable steps to protect the personal information entrusted to us against unauthorized access, disclosure, alteration, or destruction.
Depending on the information and systems involved, these measures may include:
Using reputable business software and service providers.
Restricting access to personal information to authorized personnel who need it for legitimate business purposes.
Using account security measures and access controls.
Working with service providers that maintain appropriate security safeguards.
Maintaining reasonable procedures for handling customer records.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain business records, resolve disputes, and satisfy applicable legal, tax, accounting, or regulatory obligations.
Although we take reasonable precautions, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Depending on your location and applicable law, you may have certain rights concerning your personal information.
These rights may include:
Access: Request information about the personal information we maintain about you.
Correction: Request that inaccurate or incomplete information be corrected.
Deletion: Request deletion of personal information we maintain about you, subject to applicable legal exceptions.
Communication Preferences: Opt out of promotional emails or text messages.
Consent Withdrawal: Withdraw consent where our processing relies on your consent.
Privacy Requests: Exercise other rights available under applicable privacy laws.
To submit a request, contact us using the phone number or email address listed in this policy.
We may need to verify your identity before fulfilling certain requests. Some information may need to be retained to comply with legal obligations, complete transactions, maintain appropriate business records, or resolve disputes.
We will respond to eligible requests in accordance with applicable law.
Our website may contain links to third-party websites, payment services, scheduling tools, or other external platforms.
These third parties may collect information under their own privacy policies and terms of service.
Green Valley Wildlife and Pest Solutions does not control the privacy practices or security of independent third-party websites. We encourage you to review their privacy policies before providing personal information.
Our website and services are intended for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13 without appropriate authorization when required by law.
If you believe a child has provided personal information to us through our website, please contact us so we can review the matter and take appropriate action.
Depending on the state in which you reside, you may have additional rights regarding the collection, use, disclosure, and deletion of your personal information.
These rights may include the right to know what information is collected, request access to or deletion of certain information, correct inaccuracies, or opt out of certain types of data processing, as applicable.
Green Valley Wildlife and Pest Solutions will honor applicable privacy rights in accordance with relevant state and federal laws.
To submit a privacy-related request, contact us using the information provided in this policy.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal obligations.
When changes are made, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
Where required by law, we will provide additional notice or obtain consent before implementing changes that require it.
If you have questions about this Privacy Policy, our data protection practices, or your communication preferences, please contact us:
Green Valley Wildlife and Pest Solutions
Business Name: Green Valley Wildlife and Pest Solutions
Business Address: 7089 Green Valley Rd Mt. Vernon, OH 43050
Phone Number: (614) 219-3481
Email Address: info@greenvalleywildlifesolutions.com
Website: https://greenvalleywildlifesolutions.com/contact-us
We appreciate your trust in Green Valley Wildlife and Pest Solutions and are committed to handling your information responsibly.